Explore the stories behind the greatest guest experiences.

This digital magazine celebrates the daily hard work of our partners. Check out these inspiring videos and articles to find out more.

The importance of great guest experiences

Explore the stories behind the greatest experiences. View video

How your photos influence your reviews

Professional insights on how to improve your property’s photos

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Great guest experiences happen in Cape Town

Genuine smiles make all the difference to guests at this South African property.

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Great guest experiences happen in Athens

This Greek property’s team truly thrives on keeping guests happy.

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Great guest experiences happen in Shanghai

This Shanghai property’s unique decor helps guests feel right at home.

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How guests decide where to stay

What do guests look for? Here’s what we know.

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The power of the digital Guest Review Award

Let everyone know you received a Guest Review Award.

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Great guest experiences happen in Frankfurt

Find out how this German property connects with guests by responding to reviews.

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Great guest experiences happen in Rio de Janeiro

This Brazilian property’s secret? A personal touch – and a little bit of love.

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Great guest experiences happen in Reykjavik

It’s the unexpected details that make this Icelandic property unique.

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Great guest experiences happen in Amsterdam

Find out how the team at this Amsterdam property strive to be the best at everything they do.

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Great guest experiences happen in Paris

This Paris property is just a few steps from the Eiffel Tower, but its staff show visitors a whole new side of the city.

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What a Guest Review Award means to properties

We asked this question to properties that received an award last year.

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How reviews improve the guest experience

Booking.com’s Adrienne Enggist explains how reviews improve the guest experience.

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